Claims creation, submission, and follow-up Insurance verification and eligibility checks Payment posting and reconciliation Denial management HIPAA-compliant processes
Claims management and tracking Patient billing and collections Insurance benefits verification Accounts receivable follow-up Compliance-driven documentation
Policy management and documentation Claims intake and processing Data entry and reporting Customer communication and follow-ups Back-office support for agents & brokers
Administrative tasks Appointment scheduling Data entry and database upkeep Email and calendar management Customer service support